The Honest Kitchen - pet food with a passion

The Honest Kitchen’s frequent buyer program lets you earn free gifts for you and your pet. You can earn gifts on purchases made online or from one of our retailers, for any box of Honest Kitchen food made in July 2009 or later! Please note, rewards are for full priced orders only – if you receive subsidized pricing (pre-approved Breeders, Allies, etc.), please see our terms and conditions for more information.

How does it work?

1. Save your UPCs

The UPC/ Lot codes are located on the top of any full size* box of Honest Kitchen dog food. Save your lot codes somewhere safe (we can’t accept any that the dog ate)! *A full-size box means a 2, 3, 4 7 or 10 lbs box of dog or cat food and does not include travel size or sample packets, supplements or treats. A 7 or 10 lbs box of food is worth 10 points. A 2,3 or 4 lbs box of food is worth 5 points

*Please send in bar code, and MFG/Lot/Best By date.

2. Send in your completed submission form to The Honest Kitchen, Attn: Customer Rewards, 145 14th Street, San Diego, CA 92101. We recommend certified mail or a similar traceable service as we’re not responsible for UPCs lost in the mail.

40 Points
Earn free Honest Kitchen treats! of your choice.  (Up to $11 value) 

50 Points
Earn a free supplement! See all supplements here. (Up to a $13 value)

80 Points
Earn a free 4 lbs box of Honest Kitchen pet food of your choice.  (Up to $52 value)

120 Points
Earn a free 10 lbs box of Honest Kitchen dog food of your choice.  (Up to $108 value)

3. We’ll send your reward, or a certificate to redeem at your local store. (For food rewards, you would like to redeem at your local store, we will send you a coupon, please do not bring submission forms to your local store).

Common Questions

I’ve bought your food for years! Can I send in all my UPCs?
- Thank you for your support! Unfortunately we’re only accepting UPCs from July 2009 or later.

Is there a specific way I should send in my UPCs?
-There is! Please send in your submission form and UPCs from July 2009 or later to our office. We recommend using certified mail as we can’t accept any that have been lost in the mail.

Where do I send the form to?
- The Honest Kitchen, Attn: Customer Rewards, 145 14th Street, San Diego, CA 92101

I’ve lost UPCs, will a receipt work?
- We’re sorry, but we must have the UPCs in order to complete a redemption.

Can I order Love and Grace?
- Yes! You may now request Love and/or Grace!

Can I bring my submission form into a store to redeem a box a food?
- All forms must be sent to The Honest Kitchen – stores will not be able to accept submissions.

I sent in my form and haven’t heard anything, what should I do?
- Processing may take up to six weeks. After 6 weeks, please email questions@thehonestkitchen.com.

Is there a limit for how many times I can redeem points a year?
- There isn’t! If you buy a lot of dog food, we think you deserve a reward.

I hear there will be new items, what are they!
- We’re finalizing custom honest kitchen travel bowls and a storage container! Shhh – it’s a secret!

Terms and Conditions

If you submit a request for product to be shipped to you, rather than a coupon to be redeemed at your local store, please allow 6-8 weeks for delivery of your rewards item. We may substitute for an alternative item if your first choice is not available. For all customers in Canada, we are only able to send coupons for free items. Sorry, but we are unable to ship the product directly to you, due to border restrictions and fees. Duplicate requests will constitute fraud. Theft, diversion, reproduction, transfer, sale or purchase of UPC codes are prohibited and constitute fraud. Copies of UPC Codes are not permitted and will be rejected. The Honest Kitchen Rewards program is valid on full-priced retail orders within the USA only. Program is void where taxed, restricted or prohibited. UPC Codes submitted by Allies, Breeders, bulk purchases or other discounted pricing or donations will not be honored or returned. Resellers of Honest Kitchen products are excluded from the program. The Honest Kitchen reserves the right to verify identification. UPCs must be dated after July 2009. No name and address labels will be accepted. Fraudulent submissions could result in federal prosecution under the U.S. Mail Fraud Statutes. (18 United States Code, Sections 1341 and 1342). ©2012 The Honest Kitchen, Inc.