Honest Kitchen Site Upgrade: What to Expect
In just a few days we’re launching a new site! We’re excited to give you a much more seamless experience when shopping for your pet’s favorite foods. We’ve included important updates below.
If you have created an Honest Kitchen account, you’ll need to reactivate it. You’ll receive a separate email with instructions and a link to reset your password and reactivate your account on Tuesday, May 17th. Please keep an eye out!
If you don’t reactivate your account, you won’t be able to earn or redeem rewards points, manage or change your recurring orders, view past order history and more.
Planned Site Maintenance
Our site may be down overnight May 16th to 17th as we transition to our new site. You will not be able to login or update recurring orders at that time.
Rewards Points Rollover
All of your rewards points will roll over into your new account! While it may not look like you’ve earned points on past actions (like writing a review) we assure you that your total points balance will roll into your new account!
You’ll notice that the site is a bit different than it was before, and while we hope you find it easy to navigate, our Help Center will be updated to answer questions you may have!