Top FAQ

How much do I feed my pet?

When viewing a product detail page, look for the 'How long will a box last? View our feeding chart.' link underneath the ADD TO CART button. This will show you a chart where you can determine the right amount for your pet.

How do I transition my pet to your food?

For pets making the change from a processed diet of kibble or canned food, our food should be introduced gradually, over a period of four to seven days depending on your pet's sensitivity. If your pet is already consuming a varied, raw or home cooked diet, our foods can usually be introduced more quickly, over one or two meals. Start by adding just a small amount of the Honest Kitchen (with water added) into your pet's current meals. Gradually increase the amount of the Honest Kitchen while decreasing the amount of the original diet. This will allow the natural ‘friendly’ gut flora in the intestines to get accustomed to the new diet and become more efficient at digesting the new food. How much you start with will depend on the size of your pup and how sensitive they are to change. For some, ¼ of the Honest Kitchen and ¾ of the original diet may work well. For more sensitive pets, start with a smaller amount. For more robust tummies, you may try ½ and ½. Feel free to adjust the amount and schedule to suit your pet's individual needs. For those that have a very sensitive GI, it may be a good idea to try adding in some of our herbal digestion aid.

How do I store your foods?

Our dehydrated foods are naturally shelf stable and should be stored in a cool, dry place – out of sunlight. We don’t recommend refrigerating our food when it’s dry, because this can introduce moisture. If you want to freeze the food, you should hydrate it first (some of our customers like to freeze in individual pre-made portions). If you do choose to place the dry food in the freezer, we recommend keeping the box in the freezer for the remainder of its use.

What is the shelf life of your products?

Our foods have a shelf life of twelve to twenty four months, depending on the product, the ambient temperature and humidity where you live. The date of manufacture is printed on the top of every box in a specially designed ‘tear out and keep’ card. Complete diets - 12 months from MFG date Base mixes - 18 months from MFG date Cookies - 12 months from MFG date Pure fish treats - 18 months from MFG date Pro Bloom - 12 months from MFG date Perfect Form - 24 months from MFG date

Do you make puppy foods?

We do! We make multiple diets with higher calorie and fat levels perfect for growing puppies or active adults. We recommend running through our product selector to find the perfect diet for your puppy's needs.

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