When you checkout on thehonestkitchen.com with a Recurring Order, you are signing up for continuous shipments of those products and may select how often you would like your product(s) delivered to you. You may change your periodic delivery schedule at any time (including on a one-time basis), as well as your shipping address, payment method, and products included in the program. You may also be eligible to save an additional percentage off the MSRP listed.
Recurring Order benefits are discussed here and are part of these Terms. The Honest Kitchen reserves the right to change the benefits, including the discount amounts and eligibility used to determine discount amounts, at any time in its sole discretion. All changes will apply to future orders, including for current subscriptions.
PARTICIPATION REQUIREMENTS & NOTIFICATION
In order to sign up for Recurring Orders, you must have an Honest Kitchen account including a valid e-mail address and saved credit card on file. You may sign up by creating an account here.
When you place your initial order for a product and enroll in our Recurring Order program, you will receive a notice that your subscription has been created and your first order will be processed. Your first order will be processed immediately, and your selected payment method will be charged at the time the order is placed. Your Recurring Order will thereafter automatically create a new order according to your chosen delivery schedule, until you cancel.
For subsequent Recurring Orders, you will receive a pre-shipment email notification reminding you of your upcoming shipment, the period available to make changes to your order and the scheduled order process date. You can edit or cancel your order anytime before 11:59PM the day preceding your designated order process date (i.e., the day prior to your order process date). If you do not cancel the order before the day prior to your order process date, your order will be authorized.
Any Recurring Order product returns are subject to The Honest Kitchen’s returns policy.
PAYMENT AND SHIPMENT AUTHORIZATION
By placing a Recurring Order, you authorize The Honest Kitchen to charge the credit card you provided for subsequent subscription orders until you cancel your Recurring Order. Unless modified by you, the credit card you used to set up the initial Recurring Order will be charged for subsequent orders. Subsequent orders will be charged the day the order is placed and forwarded to the warehouse for processing.
The total cost charged to your credit card for each recurring order will be the cost of the item on the day that order is processed, plus any applicable sales tax and shipping charges.
If your credit card is declined at the time of order placement, your order will not be placed. You will be notified by email that your payment has failed and you will need to update your credit card information. Once your payment information is corrected, your order will be processed.
Valid credit cards are the only payment method accepted for recurring purchases. The current acceptable payment methods are Mastercard, Visa and American Express.
Unless modified by you, the address you used to set up the initial Recurring Order will be used for subsequent orders. Once an order is placed, it cannot be edited. If you are having an issue, please give us a call directly and we will see what we can do! Our customer service team can be reached at 866-437-9729 or firstname.lastname@example.org.
If you no longer wish to receive recurring orders, you can cancel at any time in the My Account section, under My Recurring Orders. Cancelling will stop all future orders and you will lose all current discounts. Cancellations must be received by 11:59PM the night before a Recurring Order is to be placed. You can cancel through the My Account section or by contacting us at email@example.com.